Customer Portals
DevSimplex builds custom customer portals that enable self-service, improve customer satisfaction, and reduce support costs.
Our Offerings
End-to-end software solutions tailored to your business needs
Account Management Portal
Self-service account and profile management.
Key Features:
Technologies:
Support & Ticketing Portal
Customer support with knowledge base and ticketing.
Key Features:
Technologies:
B2B Customer Portal
Business customer portal with ordering and account management.
Key Features:
Technologies:
Our Development Process
A systematic approach to quality delivery and successful outcomes
01
Define portal requirements and user journeys.
Deliverables:
- Requirements
- User journeys
- Integration plan
02
Design portal UX/UI and branding.
Deliverables:
- UI designs
- User flows
- Brand guidelines
03
Build portal and integrations.
Deliverables:
- Portal
- Admin tools
- Integrations
04
Deploy and onboard users.
Deliverables:
- Live portal
- Documentation
- Training
Success Stories
Real-world success stories and business impact
B2B Customer Portal
Challenge:
High call volume for order status and account inquiries
Solution:
Self-service B2B portal with order tracking and invoicing
Results:
- 50% reduction in support calls
- 24/7 order access
- 35% faster order processing
Technologies Used:
Client Stories
What our clients say about working with us
“Our support calls dropped by half. Customers love being able to track orders and pay invoices online 24/7.”
Frequently Asked Questions
Get expert answers to common questions about our enterprise software development services, process, and pricing.
Yes, we integrate with Salesforce, HubSpot, and other CRM systems for unified customer data.
Yes, we implement SSO with your existing identity provider (Okta, Azure AD, etc.).
Still Have Questions?
Get in touch with our team for personalized help.
Ready to Get Started?
Let's discuss how we can help transform your business with customer solutions.