Customer Portals

B2B Commerce Made Easy

Self-service ordering for business customers.

Build B2B portals that give business customers 24/7 access to their pricing, ordering, quotes, invoices, and account management—the way they expect to do business.

Custom pricingQuote requestsOrder managementInvoice access
70% Faster
Order Processing
55%
Support Reduction
+40%
Customer Satisfaction
99%
Order Accuracy

Complete B2B Self-Service

Our B2B portals give business customers everything they need to manage their purchasing relationship.

B2B customers have unique needs—contract pricing, quote workflows, multi-user accounts, and purchase order integration. Generic portals don't work. We build custom B2B portals designed for how businesses actually buy.

Customers see their negotiated pricing, can request quotes for large orders, place orders against contracts, access invoices and statements, and manage multiple users with different permissions. Integration with your ERP ensures real-time inventory and pricing accuracy.

Why Build Custom B2B Portals?

Expert B2B portal development tailored to your business relationships.

Custom B2B portals reflect your specific pricing structures, approval workflows, and customer hierarchy. They integrate with your ERP for real-time inventory, pricing, and order data.

B2B relationships are complex. Your portal can handle contract pricing, volume discounts, customer-specific catalogs, approval workflows, and integration with customer procurement systems.

Requirements & Prerequisites

Understand what you need to get started and what we can help with

Required(3)

Pricing Structure

Customer pricing tiers, contracts, and discount structures.

Order Workflows

Quote-to-order process, approval requirements, and PO integration.

ERP Integration

ERP system for inventory, pricing, and order synchronization.

Common Challenges & Solutions

Understand the obstacles you might face and how we address them

Manual Order Entry

Sales reps entering orders, errors, delays.

Our Solution

Self-service ordering lets customers place orders directly with real-time validation.

Pricing Complexity

Customers calling to confirm their pricing.

Our Solution

Portal shows customer-specific pricing pulled from ERP in real-time.

Invoice Inquiries

AR staff fielding calls about invoices and statements.

Our Solution

Self-service access to invoices, statements, and payment history.

Quote Delays

Days waiting for quote responses.

Our Solution

Online quote requests with automated workflows speed turnaround.

Your Dedicated Team

Meet the experts who will drive your project to success

Sales Leadership

Responsibility

Define customer experience and feature priorities.

Experience

B2B sales

Customer Service

Responsibility

Identify common requests to automate.

Experience

B2B customer support

IT/ERP Team

Responsibility

Provide integration access to backend systems.

Experience

ERP integration

Key Customers

Responsibility

Provide feedback on portal design.

Experience

Power users

Engagement Model

Ongoing portal enhancement and support

Success Metrics

Measurable outcomes you can expect from our engagement

Order Processing

70% Faster

Time from order to fulfillment.

Typical Range

Support Reduction

55%

Fewer calls for orders and inquiries.

Typical Range

Order Accuracy

99%

Reduction in order errors.

Typical Range

Customer Satisfaction

+40%

Improvement in B2B CSAT.

Typical Range

Online Order Rate

75%

Orders placed through portal.

Typical Range

Sales Rep Efficiency

+50%

More time for selling, less admin.

Typical Range

Return on Investment

B2B portals deliver ROI through efficiency and customer satisfaction.

Order Processing Cost

-60%

Within Through self-service ordering

Customer Retention

+20%

Within Through better experience

Payback Period

6-12 months

Within Typical timeframe

“These are typical results based on our engagements. Actual outcomes depend on your specific context, market conditions, and organizational readiness.”

Why Choose Us?

See how our approach compares to traditional alternatives

AspectOur ApproachTraditional Approach
Pricing

Customer-specific from ERP

Accurate contract pricing

Standard pricing only

Quotes

Integrated quote workflow

Faster quote-to-order

Separate process

Multi-User

Full account hierarchy

Proper business structure

Single login

Integration

Real-time ERP sync

Always accurate data

Batch updates

Technologies We Use

Modern, battle-tested technologies for reliable and scalable solutions

React

Portal interface and catalog

Node.js

API and business logic

PostgreSQL

Portal data and preferences

ERP Integration

Real-time system sync

Ready to Get Started?

Let's discuss how we can help you with customer portals.