Customer Solutions
Self-Service Professional

Self-Service Applications

DevSimplex builds custom self-service applications that empower customers with convenient, autonomous service experiences.

View Case Studies
35+
Success Rate
60%
Avg Delivery
1+
Projects Delivered
+40%
Client Retention

Trusted by 200+ businesses worldwide

Our Offerings

End-to-end software solutions tailored to your business needs

Kiosk Applications

Interactive kiosk software for in-store self-service.

Features:

  • Touch interface
  • Payment integration
  • Queue management
ReactElectronNode.js

Mobile Self-Service

Mobile apps for customer self-service.

Features:

  • Mobile ordering
  • Appointment booking
  • Account management
React NativeNode.jsPostgreSQL

Queue Management

Digital queue and appointment systems.

Features:

  • Virtual queuing
  • Appointment scheduling
  • Wait time display
ReactNode.jsPostgreSQL

Our Process

A systematic approach to quality delivery and successful outcomes

1

01

1-2 weeks

Define self-service use cases and requirements.

Deliverables:

  • Requirements
  • User journeys
  • Hardware specs
2

02

2-3 weeks

Design intuitive self-service UX.

Deliverables:

  • UI designs
  • Interaction flows
  • Accessibility review
3

03

8-16 weeks

Build self-service apps and integrations.

Deliverables:

  • Applications
  • Backend
  • Integrations
4

04

2-4 weeks

Deploy and configure at locations.

Deliverables:

  • Deployed apps
  • Hardware setup
  • Training

Case Studies

Real-world success stories and business impact

Restaurant Self-Service Kiosks

Fast Casual ChainRestaurant

Challenge:

Long lines during peak hours hurting customer experience

Solution:

Self-ordering kiosks with POS integration

Results:

45% reduction in wait times
20% increase in average order

Tech:

ReactElectronNode.js

Client Stories

What our clients say about working with us

"The kiosks transformed our lunch rush. Lines are shorter and customers are ordering more."
Jason Lee
Operations Director
FastCasualCo

Frequently Asked Questions

Get expert answers to common questions about our enterprise software development services, process, and pricing.

We develop for various kiosk hardware including Elo, Zebra, and custom configurations.

Yes, we build offline-capable apps that sync when connectivity is restored.

Still Have Questions?

Get in touch with our team for personalized help.

Ready to Get Started?

Let's discuss how we can help transform your business with customer solutions.