Customer Solutions

Self-Service Applications

DevSimplex builds custom self-service applications that empower customers with convenient, autonomous service experiences.

View Case Studies
35+
Success Rate
60%
Avg Delivery
1+
Projects Delivered
+40%
Client Retention

Our Development Process

A systematic approach to quality delivery and successful outcomes

01

01

1-2 weeks

Define self-service use cases and requirements.

Deliverables:

  • Requirements
  • User journeys
  • Hardware specs
02

02

2-3 weeks

Design intuitive self-service UX.

Deliverables:

  • UI designs
  • Interaction flows
  • Accessibility review
03

03

8-16 weeks

Build self-service apps and integrations.

Deliverables:

  • Applications
  • Backend
  • Integrations
04

04

2-4 weeks

Deploy and configure at locations.

Deliverables:

  • Deployed apps
  • Hardware setup
  • Training

Success Stories

Real-world success stories and business impact

Restaurant Self-Service Kiosks

Restaurant

Challenge:

Long lines during peak hours hurting customer experience

Solution:

Self-ordering kiosks with POS integration

Results:

  • 45% reduction in wait times
  • 20% increase in average order
  • Improved throughput
Technologies Used:
ReactElectronNode.js

Client Stories

What our clients say about working with us

The kiosks transformed our lunch rush. Lines are shorter and customers are ordering more.
Jason Lee
Operations Director
FastCasualCo

Frequently Asked Questions

Get expert answers to common questions about our enterprise software development services, process, and pricing.

We develop for various kiosk hardware including Elo, Zebra, and custom configurations.

Yes, we build offline-capable apps that sync when connectivity is restored.

Still Have Questions?

Get in touch with our team for personalized help.

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Let's discuss how we can help transform your business with customer solutions.