Managed Services

Data Warehouse as a Service

Focus on Insights, Not Infrastructure

Let us manage your data warehouse while you focus on driving business value. Our DWaaS provides fully managed infrastructure, 24/7 monitoring, expert support, and continuous optimization.

40+
Managed Warehouses
99.9%
Uptime SLA
Yes
24/7 Support
< 15 min
Avg. Response Time

What is Data Warehouse as a Service?

Enterprise data warehousing without the operational burden

Data Warehouse as a Service (DWaaS) is a fully managed service where we handle all aspects of running your data warehouse: infrastructure management, monitoring, maintenance, optimization, and support. You get the benefits of a world-class data warehouse without the operational overhead.

Our DWaaS covers everything needed to keep your warehouse running optimally: 24/7 monitoring and alerting, automated backups and disaster recovery, performance tuning and optimization, security management, and expert support for any issues or questions.

We support all major cloud data warehouse platforms including Snowflake, BigQuery, Redshift, and Azure Synapse. Whether you're starting fresh or want us to take over management of an existing warehouse, DWaaS lets your team focus on analytics and insights rather than infrastructure operations.

Key Metrics

99.9%
Uptime SLA
Guaranteed availability
< 15 min
Response Time
Critical issue response
30%+ savings
Cost Optimization
Resource optimization
Continuous
Performance
Proactive optimization

Why Choose DevSimplex DWaaS?

Enterprise expertise without enterprise headcount

Running a data warehouse well requires specialized expertise in cloud platforms, performance optimization, security, and operations. Building and maintaining this expertise internally is expensive and difficult, especially for organizations where data warehousing isn't a core competency.

Our DWaaS provides access to a full team of data warehouse experts - architects, engineers, DBAs, and support specialists - at a fraction of the cost of building this capability internally. We bring best practices from managing dozens of warehouses to optimize your operations.

With our proactive approach, we identify and resolve issues before they impact your business. Continuous monitoring, automated optimization, and regular health checks ensure your warehouse performs optimally. And when you need support, our expert team is available 24/7.

Requirements

What you need to get started

Cloud Platform Access

required

Administrative access to your cloud data warehouse platform.

Documentation

required

Existing architecture documentation and operational procedures.

Current Team Handover

recommended

Knowledge transfer from existing operations team.

Business Context

recommended

Understanding of critical workloads and business priorities.

Common Challenges We Solve

Problems we help you avoid

Operational Burden

Impact: Team time spent on infrastructure instead of value-add work.
Our Solution: Complete operational ownership by our expert team.

Expertise Gap

Impact: Suboptimal performance and missed optimization opportunities.
Our Solution: Access to deep platform expertise and best practices.

Coverage Gaps

Impact: Issues outside business hours cause extended outages.
Our Solution: 24/7 monitoring and support with rapid response SLAs.

Your Dedicated Team

Who you'll be working with

Service Delivery Manager

Single point of contact for all service matters.

10+ years managed services

DWH Operations Engineer

Handles day-to-day operations and monitoring.

7+ years DWH operations

Performance Specialist

Continuously optimizes warehouse performance.

8+ years optimization

Support Engineer

Provides 24/7 support and incident response.

5+ years DWH support

How We Work Together

Ongoing managed service with dedicated account team.

Technology Stack

Modern tools and frameworks we use

Snowflake

Cloud data platform

BigQuery

Google data warehouse

Redshift

AWS data warehouse

Azure Synapse

Microsoft analytics

Datadog

Monitoring platform

DWaaS Investment ROI

Reduce operational costs while improving reliability and performance.

40% reduction
Operational Costs
Vs. internal team
100% refocused
Team Productivity
On value-add work
80% faster
Issue Resolution
With 24/7 expert support

Why We're Different

How we compare to alternatives

AspectOur ApproachTypical AlternativeYour Advantage
Coverage24/7/365 expert coverageBusiness hours internal teamNo coverage gaps, faster resolution
ExpertiseMulti-platform deep expertiseGeneralist internal skillsBest practices and optimization
CostPredictable monthly costVariable internal costs40%+ cost savings typically

Our Process

A proven approach that delivers results consistently.

1

Assessment & Onboarding

2-3 weeks

Assess current state, document environment, and establish management baseline.

Environment assessmentDocumentationMonitoring setupRunbooks
2

Transition

2-4 weeks

Transition operational responsibility with parallel running and knowledge transfer.

Operational handoverAccess configurationEscalation proceduresCommunication channels
3

Stabilization

4 weeks

Stabilize operations, tune monitoring, and establish service baselines.

Refined monitoringPerformance baselinesOptimization planMonthly report
4

Ongoing Operations

Ongoing

Full operational management with continuous monitoring, optimization, and support.

24/7 monitoringIncident managementPerformance reportsContinuous optimization

Frequently Asked Questions

What is included in DWaaS?

DWaaS includes 24/7 monitoring and alerting, incident management and resolution, performance monitoring and optimization, backup management and disaster recovery, security monitoring, patch management, cost optimization, monthly reporting, and access to expert support. Everything needed to run your warehouse operationally.

What cloud platforms do you support?

We support all major cloud data warehouse platforms including Snowflake, Google BigQuery, Amazon Redshift, and Azure Synapse Analytics. We have certified experts on each platform and can manage multi-cloud environments.

What are your support SLAs?

We offer tiered SLAs based on issue severity. Critical issues (warehouse down) have 15-minute response and 4-hour resolution targets. High priority issues have 30-minute response and 8-hour resolution. Standard issues have 4-hour response and next business day resolution. Custom SLAs are available.

How do you handle security and compliance?

Security is embedded in our operations. We follow least-privilege access principles, maintain audit logs, implement security monitoring, and ensure compliance with your security policies. We support SOC 2, HIPAA, PCI-DSS, and other compliance frameworks.

Can we retain some operational control?

Yes, we offer flexible engagement models. You can retain control over specific areas like development or certain administrative functions while we manage operations. We define responsibilities clearly in our service agreement to ensure nothing falls through the cracks.

How do you handle after-hours issues?

Our operations center provides true 24/7/365 coverage with engineers in multiple time zones. After-hours issues are handled by on-call engineers with the same expertise and response SLAs as business hours. Critical issues are escalated immediately regardless of time.

Ready to Get Started?

Let's discuss how we can help transform your business with data warehouse as a service (dwaas).