Infrastructure Maintenance & Updates
Keep Your Systems Healthy and Secure
Proactive maintenance prevents problems before they occur. Our comprehensive maintenance program ensures your infrastructure stays patched, optimized, and ready to support your business.
What is Infrastructure Maintenance?
Proactive care for your IT systems
Infrastructure maintenance encompasses all activities required to keep IT systems running smoothly, securely, and efficiently. This includes patch management, firmware updates, security hardening, performance tuning, and preventive maintenance tasks.
Regular maintenance is essential for security-unpatched systems are the leading cause of security breaches. It's also critical for reliability, as neglected systems accumulate technical debt that eventually causes failures.
Our maintenance program takes a systematic approach: inventorying assets, prioritizing updates based on risk, testing in non-production environments, deploying during approved windows, and validating success. This disciplined process ensures updates improve your environment without causing disruption.
Why Choose DevSimplex for Infrastructure Maintenance?
Systematic maintenance that prevents problems
Maintenance often gets deferred when IT teams are busy fighting fires. Our dedicated maintenance program ensures this critical work happens consistently, regardless of other demands on your team.
We follow a risk-based approach to patching. Critical security patches are expedited, while routine updates are batched and tested to minimize deployment overhead and risk. Our testing procedures catch compatibility issues before they impact production.
Maintenance windows are scheduled around your business needs. We work during nights, weekends, or other low-impact periods to minimize disruption. For critical systems, we implement rolling updates and failover procedures to maintain availability during maintenance.
Comprehensive reporting shows patch compliance levels, systems requiring attention, and upcoming end-of-life dates. This visibility enables informed decisions about infrastructure investments and risk acceptance.
Requirements & Prerequisites
Understand what you need to get started and what we can help with
Required(3)
Asset Inventory
Complete inventory of hardware and software requiring maintenance.
Maintenance Windows
Approved windows for maintenance activities with minimal business impact.
Change Management
Process for approving and documenting maintenance changes.
Recommended(2)
Test Environment
Non-production environment for testing patches before deployment.
Backup Verification
Confirmed backups before major maintenance activities.
Common Challenges & Solutions
Understand the obstacles you might face and how we address them
Patch Backlog
Unpatched systems vulnerable to known exploits.
Our Solution
Systematic patch management with prioritization based on risk and business impact.
Update Failures
Patches cause system instability or application issues.
Our Solution
Testing in representative environments before production deployment.
Maintenance Disruption
Updates during business hours impact productivity.
Our Solution
Scheduled maintenance windows with minimal business impact and rollback plans.
Legacy Systems
Older systems no longer receive vendor updates.
Our Solution
Compensating controls, migration planning, and extended support options.
Your Dedicated Team
Meet the experts who will drive your project to success
Maintenance Manager
Responsibility
Plans maintenance schedules, coordinates activities, and manages compliance.
Experience
ITIL certified, 10+ years IT operations
Systems Engineer
Responsibility
Performs server patching, updates, and configuration management.
Experience
MCSE/Red Hat certified, 7+ years experience
Network Engineer
Responsibility
Handles network device firmware and configuration updates.
Experience
CCNP certified, 6+ years experience
Security Analyst
Responsibility
Prioritizes security patches and validates hardening measures.
Experience
Security+/CISSP, 5+ years experience
Engagement Model
Dedicated maintenance team with scheduled activities and emergency response capability.
Success Metrics
Measurable outcomes you can expect from our engagement
Patch Compliance
99%
Systems current within SLA
Typical Range
Critical Patch SLA
<72 hours
Time to deploy critical patches
Typical Range
Patch Success Rate
99.5%
Updates applied without issues
Typical Range
Maintenance Uptime
99.9%
Availability during maintenance
Typical Range
Infrastructure Maintenance ROI
Prevention is far cheaper than remediation.
Security Incidents
85% reduction
Within Through current patching
Unplanned Downtime
70% reduction
Within Through preventive maintenance
Emergency Changes
60% fewer
Within With proactive updates
System Lifespan
30% longer
Within Through proper maintenance
“These are typical results based on our engagements. Actual outcomes depend on your specific context, market conditions, and organizational readiness.”
Why Choose Us?
See how our approach compares to traditional alternatives
| Aspect | Our Approach | Traditional Approach |
|---|---|---|
| Approach | Systematic, scheduled maintenance Consistent protection without gaps | Ad-hoc when time permits |
| Testing | Pre-production validation Issues caught before impacting users | Direct production deployment |
| Timing | Planned maintenance windows Minimal productivity impact | During business hours |
| Coverage | All systems including network devices Complete infrastructure protection | Servers only |
Technologies We Use
Modern, battle-tested technologies for reliable and scalable solutions
WSUS/SCCM
Microsoft patch management
Ansible
Configuration automation
Automox
Cloud-native patching
ManageEngine
Endpoint management
Puppet/Chef
Configuration management
Qualys
Vulnerability assessment
Ready to Get Started?
Let's discuss how we can help you with it operations.